WARM LINE operates as a telephone support program, providing non-crisis peer-support to community members that could benefit from the support of a caring listener. Warm Line is accessible 24 hours a day, 7 days a week. Warm Line also provides support to the local Community Emergency Response Team by answering calls from hospitals or other providers in the community that are awaiting clinician assessments for hospital placement. Warm Line is the default contact number for any after-hours needs or closures for Stanislaus County’s Behavioral Health programs. This is the main contact for linkages to mental health services and support as well as for after-hours contact to ensure an individuals’ information is still obtained and connected to.
This program is funded by the Stanislaus County Department of Behavioral Health & Recovery Services, and through the voter approved Proposition 63, Mental Health Services Act (MHSA).
"Warm Line staff are fantastic! I have been depending on Warm Line for almost 7 years now and they have stood beside me and helped me to be a survivor."Julie, Warm Line Caller
- Peer support from people with lived experience
- Sensitivity and empathy to help callers process fears and barriers to mental health services
- Referrals to additional community resources for mental health services
- Follow-up calls, per caller’s request, to ensure consistency in support
- In the 2017-18 Fiscal Year, 34,807 individuals received services.
- 34,807 total calls were attended to.
Phone: (209) 558-4600
Fax: (209) 541-2549