Frequently Asked Questions about CART

 

What is Community Activities and Rehabilitation Transportation?

Community Activities and Rehabilitation Transportation (CART) is a transit service providing consumers and their family members with greater access to community events and activities, within Stanislaus County, such as committee meetings, peer-support groups, and or employment/training.

Can I use this service instead of using public transportation?

CART is NOT a replacement for public transportation. It is meant to support BHRS consumers and family member’s greater access to community events.

Can I use this service to get to work?

For those using the service for employment, CART transportation is a starting point for individuals who are looking to become mobile. However, it is not a permanent solution to mobility. It is designed to help individuals who are willing to set up a plan with Stanislaus County Behavioral Health Service, Employment Program, to eventually become independent (i.e. bicycle, public transportation, own car, etc.).

How do I make a request for a ride?

  • Simply call the reservation number (209) 238-9436 and leave a message providing the following information:
    • Your name and a call back number
    • The proposed date & time of transport
    • Where you need to be picked up at
    • Your requested destination
  • We will call you back to verify and confirm your reservation. Until you receive the call back, you do NOT have a scheduled ride.

Will I need an appointment every time I want a ride?

Yes. RESERVATIONS ARE REQUIRED in order to assure that the service schedule runs smoothly. The CART reservation line is a message line only so 48 hour advance notice is preferred.

Do I have to live in Stanislaus County for them to pick me up?

Yes. You MUST live in Stanislaus County. CART will come to your residence. In outlying areas there may be specific pick up and drop off points. Please call for more information.

What are the hours of operation?

CART runs from 8:00am – 4:00pm Monday thru Friday (except Holidays), by appointment only. If you are working with BHRS Employment services, CART can provide support when public transportation is not available.

How much does it cost?

CART is FREE. There is no fee for this service.

Can I take my child with me?

Only those over the age of 18 years may use CART.

Who can use this transportation?

Any consumer or family member, 18 or over, connected to BHRS and living within Stanislaus County can ride as long as seats are available and you have made a reservation.

How far in advance will I have to make a reservation?

Reservations should be requested at least 48 hours in advance by calling the CART message line at 209-238-9436.

Does CART run on weekends?

CART transportation is available Monday- Friday.

What areas will CART be servicing?

CART provides transportation within Stanislaus County, typically Modesto and Ceres, as well as the surrounding areas of Oakdale, Riverbank, Turlock, and Patterson.

To make your reservation, call (209) 238-9436 and leave a message.

Seats are limited, so make your reservation early. All reservations are made on a “first call, first serve” basis. We look forward to serving your transportation needs!

Noel Rivas, Program Director Noel Rivas, Program Director
  • 1092 total rides provided.
  • 78 total managed care rides provided.
  • 172 total Stanislaus Regional Community Emergency Response Team (CERT) rides were provided.
  • Rides provided to and from 18 different cities in and around Stanislaus County.